The SilverTowne Vault Blog

SilverTowne Department Spotlight: Customer Service

Published 09/19/2024

We are now deep into the month of September, and we are looking towards the busiest time of the year at SilverTowne. Our preparation for the holiday season has already begun as Halloween, Thanksgiving, and Christmas take the spotlight to round out the year. With the busyness of the season comes the likelihood that our phones will be ringing more than usual, right through to our Customer Service department. As the catalyst between point A to point B when it comes to placing an order via phone or website, our girls in the back are the link in the chain that must remain intact for the completion of any successful purchasing experience from us.

As part of our 75th anniversary celebration, we will continue to introduce you, department by department, to the team of people that maintain and operate this small town, big business. Our Customer Service team is experienced and ready to help facilitate any...read more