Customer Service

Thank you for shopping at SilverTowne, we appreciate the opportunity to serve you. If you have a question, we’re happy to help in any way we can! If you are having trouble shopping our website, logging in or placing an order, please see this article for helpful information. Learn more about SilverTowne Gift Cards here (currently available for use only on phone orders and in our showroom). For details regarding shipping charges and policies, see our shipping information page. Read our privacy policy here. Find a list of other SilverTowne policies here. If you have other questions, please review our FAQ page. Still need help? Feel free to contact us.

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